Break/Fix Maintenance
Things break, we understand that. This applies to pretty much everything in life, from the kitchen faucet to your organization’s computer network. When IT equipment fails, though, it’s imperative that the problem is identified quickly and accurately, and that it is resolved with the utmost expedience.
At TekBoxInc, we offer break/fix maintenance plans to ensure that our clients never suffer from being “down and out” when IT equipment fails. We’re proud to provide our clients with the technical support required at all times. Our on-call break/fix maintenance services ensure that you don’t have to waste time searching for contact information, or sitting on hold with a service provider. Time is critical – every minute of downtime costs your organization revenue information, clients and more.
We offer a broad range of solutions for clients in need, including automated incident detection, data collection, expert troubleshooting and issue escalation for priority problems. Our goal is to provide our clients with a proficient solution to their specific challenge. We can save you time, money and resources stress,by ensuring that your network is back up and operational in the least amount of time possible.
We partner with leading IT OEMs to ensure complete client satisfaction, as well. We provide our clients with e-learning, service automation and industry-leading expertise in handling the challenges inherent to the IT environment.